I'd like to thank you for your amazing customer service, you truly are a fantastic company to deal with, at every level. Alie, you went above and beyond, securing a refund on the old door for us, and providing such excellent advice on the best replacement- thank you! And Greg you are always right on time, efficient with the fitting and incredibly knowledgable about all your products- thanks for programming the cats' chips into the door too!
Thanks for your friendly, efficient and world-class service! I have recommended you to so many people, and will continue to do so.
I wish you both much success in your business- you deserve it!
Thanks again - Wendy H.
I wasn't home when Greg came. My
daughter was very impressed by his
demeanour and service.
The cat door looks great. Thank you Greg.
- Doting Dad ‘09
Thanks so much my cat door you put in yesterday Greg. Just wanted to say it was a great experience dealing with the Back Door Cat Man. Alie - your contact was amazing (can you believe some businesses didn't even call me back?!) and Greg you're just a delight.
I will definitely recommend you guys to friends.
Customer Service makes such a difference.... So thanks again - you guys rock!
- Anna Lancaster
Thankyou very much for your prompt and friendly service!
I really appreciated the good advice from Greg.
Regards, Jared R.
If you have heard of "service with a smile", well Pet Doors R Us Ltd have "service with a all out belly laugh".
Prompt confirmation of order and dispatch and pet door arrived at my house within a few days.
Product in perfect condition on receipt.
Pre-purchase information from vendor very helpful.
Greg - New Plymouth
WOW... you guys are awesome!! One of my best trades ever, nothing but good things to say. Quality product, shipped really fast and lots of great extra info too, and awesome personal touches. My cat LOVED her little extra toy, thank you!!